Last Updated: 23’rd March 2024
Introduction: Welcome to qariwell.com. This Refund Policy outlines the terms under which you may request a refund for courses purchased on our platform, in accordance with Florida’s consumer protection laws and regulations relevant to online learning. We are dedicated to ensuring that our refund practices are in full compliance with state laws and provide a fair, transparent process for our users.
Refund Eligibility:
- General Eligibility: Refunds are available for all courses, subject to the specific terms and conditions outlined herein. Refunds are only available for courses purchased on qariwell.com.
- Timeframe for Refund Requests: Refund requests must be submitted within 14 days from the date of purchase, in alignment with Florida’s consumer protection standards.
- Condition of Course Access: Refunds may not be available if a significant
portion of the course has been consumed or completed.
Requesting a Refund:
- Procedure: To initiate a refund, contact our support team at [Contact Information], providing details of the purchase and the reason for the refund request.
- Verification: We will review your request and may ask for additional information to verify the purchase and course access history. Request will be processed considering factors such as course access, completion status, and any technical issues faced.
Types of Refunds:
- Full Refunds: We offer full refunds for courses that have not been accessed or have significant technical issues that prevent you from engaging with the content.
- Partial Refunds: Courses partially completed may be eligible for a partial refund on a case-by-case basis.
Refund Processing:
- Method of Refund: Refunds will be processed to the original payment method.
- Timeline: Refunds typically take up to 30 days to process. This period aligns with Florida’s guidelines for processing refunds for online purchases.
Special Circumstances:
- Non-refundable Courses: Certain courses may be marked non-refundable at the time of purchase. This will be clearly indicated to comply with Florida’s transparency requirements.
- Medical or Other Emergencies: In extraordinary situations, such as a medical emergency, we will consider refund requests beyond the standard timeframe on a case-by-case basis.
Course Cancellation by QariWell.com: We reserve the right to cancel courses.
- Automatic Refunds: In the rare event that we cancel a course, all enrolled students will automatically receive a full refund.
Legal Compliance:
- Florida’s Consumer Protection Laws: Our refund policy is designed in compliance with Florida’s consumer protection laws, ensuring fairness and transparency in all transactions.
In accordance with Florida’s consumer protection laws, particularly those governing online transactions and educational services, qariwell.com has tailored this Refund Policy to meet the legal requirements and ensure fair practices. - Right to Cancel: Under Florida law, consumers engaged in online transactions may have the right to cancel their purchase within a certain period. We honour this right by offering a 14-day cancellation and refund period from the date of course purchase.
- Clear Communication: We commit to providing clear, comprehensible, and easily accessible information about our refund policy to all users. This transparency aligns with Florida’s consumer protection statutes that emphasize informed consumer decisions.
- Refund of Fees: In the event of a refund, all monies paid, including any enrolment fees, will be refunded in full, provided the refund request is made within the stipulated period and the course has not been substantially completed.
- Timely Processing of Refunds: Refunds will be processed promptly, in adherence to Florida’s guidelines on timely refund practices. We endeavour to process refunds within 30 days of the refund request.
- Adjustment for Legislative Changes: QariWell.com is committed to staying informed and compliant with all legislative changes in Florida that impact online educational services. Our refund policy will be reviewed and updated as necessary to remain in compliance with such laws.
- Dispute Resolution: In the event of any dispute regarding refunds, we will work to resolve these in a manner consistent with Florida’s consumer protection laws, aiming for a fair and equitable resolution.
For additional information about your rights under Florida law or to raise any concerns, please contact our customer service using contact us or support@qariwell.com. We are dedicated to ensuring that our refund practices are in full compliance with state laws and provide a fair, transparent process for our users. - Notification of Changes: We reserve the right to modify this policy in accordance with any changes to Florida USA law or best practices in online education. Any changes will be posted on our website, and your continued use of our services after such changes indicates your agreement to the new terms.
Additional Assistance: For further information or assistance regarding our Refund Policy, please contact us at support@qariwell.com. For additional information about your rights under Florida law or to raise any concerns, please contact our customer service using contact us at support@qariwell.com.
Summary:
Our refund policy offers a 14-day window from the date of course purchase for a full refund, in compliance with Florida’s consumer protection laws for online transactions and educational services. Refunds are processed to the original method of payment within 30 days. Courses significantly accessed or marked as non-refundable are excluded from this policy. We commit to transparency and fairness in handling refund requests, ensuring our practices align with legislative requirements. Please refer to our detailed refund policy in above.